Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes — at SaunaFit Recovery we offer flexible payment and instalment plans through trusted finance partners (for example Klarna or similar). You’ll be able to:

• Break your purchase into manageable monthly payments
• Check eligibility instantly at checkout
• Access interest-free or low‐interest plans depending on your credit and the order size.

If your order is large or you’re planning a multi-unit setup, we also offer custom payment solutions. Just contact us and we’ll work out a plan that suits your budget.

Shipping times vary depending on product availability and model. If your sauna or recovery unit is in stock, you can expect delivery in roughly 2-3 weeks. For pre-orders or high-demand items, the wait may extend to 8-24 weeks depending on production schedules and lead times. We recommend contacting us for the most accurate estimate for your selected unit.

You’ll find the detailed dimensions, interior sizes, exterior footprints and shipping specifications on each product’s page under a section like “Specifications” or “Technical Details”. Many models also include diagrams or drawings to help you plan your space. If you don’t see the info you need, you’re welcome to chat with us or call us and we’ll clarify.

We don’t currently provide full in-house installation services, but we design our units so setup is as straightforward as possible. Most customers either install themselves or engage a local contractor — and we support this with:

• Clear, step-by-step manuals included in every order
• Instructional assembly videos (ask us for links)
• Phone and email support during the setup process

We’re here to help make your installation smooth whether it’s at home, in a wellness studio or in a commercial setting.

Standard delivery typically includes curbside drop-off by appointment — meaning the carrier unloads the boxes at your driveway or property edge. For larger outdoor units or multi-crate shipments, delivery may involve flatbed trucks and forklift assistance, and we’ll coordinate this in advance. Important notes:

• Delivery is always scheduled so you know when to expect it
• If you are in a very remote area, extra shipping fees may apply
• For apartments or condos, you may be responsible for moving items from curbside to the unit

Electrical needs vary based on model, size and heater type. As a general guideline:

• Smaller infrared units (1-3 person) often use 120 V (15-20 A) or plug directly into a standard outlet
• Larger infrared or traditional electric units may require 240 V / 30-40 A hard-wired installation
• Outdoor barrel, cabin or large units may need 240 V / 40 A or more, depending on heater configuration

Each unit includes detailed wiring diagrams and specifications. Please ensure a licensed electrician handles the installation to meet your local code.

Both can be useful — it really depends on your goal:

• Before workout: A short 5-10 minute session can warm your muscles, improve circulation and increase mobility. Useful for light or stretching sessions, less ideal before high-intensity training.
• After workout: This is the most common use. Helps with muscle recovery, reduces soreness, flushes metabolic waste and promotes deep relaxation. Pause 10-20 minutes after finishing training to cool down and hydrate, then enter the sauna for optimal results.

Ultimately, listen to your body. Hydrate well and avoid overheating.

Here’s what sets us apart:

• We live the lifestyle. We believe deeply in recovery and wellness, and use these systems ourselves.
• Curated expertise. We select high-quality units and materials based on performance, durability, and design — not just price.
• Customer-first support. From product choice to delivery to setup, our team is here to help you.
• A wellness mindset. When you buy from SaunaFit Recovery, you’re investing in more than equipment — you’re joining a culture of wellness, ritual and restoration.

Once your order has shipped, we’ll send you a shipping confirmation email that includes your tracking number and carrier. If you haven’t received it, check your spam folder or contact us and we’ll look it up for you.

We don’t aim to be the cheapest option — instead we focus on high-quality equipment and long-term value. That said, we do occasionally run seasonal promotions or bundle deals depending on the product or time of year. If you’re interested in current offers, just reach out and ask.

Currently we don’t have a nationwide showroom. However, we may offer showings by appointment in certain areas — feel free to contact us and we’ll check what’s possible. Even if you can’t visit in person, we provide:

• High-resolution photos of units
• Detailed specifications and diagrams
• Video walkthroughs and demo content
• Personalized advice to help you choose the right model for your space and needs

We’re here for you from day one — including after delivery. If you encounter any issues (missing parts, shipping damage, performance concerns), please contact our support team with details like: your order number, photos or video of the issue, and a description of what’s wrong.

We’ll guide you through next steps: remote troubleshooting, replacement parts, or warranty servicing. Many units come with manufacturer warranties and we assist in handling claims smoothly.

Yes — customization is one of our specialties. We work with clients who want tailored layouts, finishes, window placements, bench configurations or entirely bespoke units. Whether you’re designing a home wellness room, a boutique studio or commercial space, we’ll help you through the process including drawings, specifications and production. Contact us to start your custom journey.