SunRay Southport 3-Person Indoor Traditional Sauna Single Bench
The Southport 3-person indoor traditional sauna is constructed of Canadian hemlock wood for a durable yet appealing design. The 4.5kW Harvia heater produces temperatures up to 170 degrees. At the same time, the included water cask and spoon allow you to add water to the heater stones to get to your desired humidity level. Standard features include a thermo-hygrometer for displaying the humidity level, ergonomic seating for comfort and convenience, interior lighting, a sand timer, and an air ventilation system.
SunRay Saunas carry a 7-Year / 1-Year Limited Warranty against defects in materials and workmanship.
Coverage:
7-Year Warranty – Covers the sauna structure, including the wooden cabin and all glass components.
1-Year Warranty – Covers all electrical parts, including heaters.
Warranty Claims:
Complete and detach the warranty registration card.
Send it along with a valid sales receipt to the Warranty Claims Department.
Claims will be resolved by:
Repair of the current product through parts replacement, or
Shipment of a replacement product.
If a return is required, the sauna must be returned with:
Receipt showing date of purchase, purchase price, and dealer name.
No claim will be honored without a valid receipt.
Exclusions:
Improper use or incorrect installation.
Damage caused by acts of nature.
Use of indoor saunas outdoors (indoor models are for indoor use only).
Use of lacquers, paints, or abrasive cleaners on the sauna.
Placement on non-approved surfaces or in outdoor locations.
Surface cracks (these are normal characteristics of natural wood and not considered defects).
Limitations:
No other warranties, expressed or implied, are valid in place of this 7-Year Warranty.
SunRay assumes no responsibility for present or future damage due to misuse.
Shipping
Shipping Method: Saunas ship via freight to the 48 contiguous U.S. states.
Scheduling: The freight carrier will contact you 24–48 hours before delivery to arrange a day and time (Monday–Friday) with a 4-hour delivery window. They will not deliver without speaking to you first.
Transit Times: Shipping times are estimates and may vary due to weather, transit issues, or carrier availability. Last-minute scheduling changes are managed by the carrier.
Delivery Details:
Saunas arrive in 1 or more boxes, depending on the model.
Boxes are securely strapped to a pallet.
Delivery is made by a 53-foot semi-truck with a single driver.
The driver will unload the pallet to your curbside or driveway only.
For special delivery considerations (remote areas, long driveways, limited access, apartments, stairs, low trees, etc.), please notify us before shipping.
Inspection:
Inspect all boxes immediately upon delivery.
Note any scratches, scuffs, or dents on the delivery receipt (no need to open boxes at this stage).
Additional Placement: Freight companies may deliver to a carport or first-floor entryway if accessible. Be sure to check box dimensions to confirm they fit through your doorway.
Assembly:
Simple assembly takes 30–45 minutes, depending on the model.
Step-by-step instructions are included with every sauna.
Frequently Asked Questions
Electrical Requirements
Indoor traditional saunas require a dedicated 240V circuit in order to accommodate the high heat output of the heater. Please reference the product specification sheet to determine the specific requirements for your sauna.
Ventilation Requirements
Indoor traditional saunas are equipped with an air vent in the ceiling. This air vent is designed to help circulate heat throughout the sauna during the heat up phase and to allow moisture to leave the sauna if you are adding humidity and using it as a steam sauna. The sauna cabin air vent also allows you to lower the sauna temperature without opening the door if the temperature inside the sauna becomes too hot.
Maximum Temperature
Our indoor traditional saunas have a maximum operating temperature of 170 degrees Fahrenheit. The normal operating range is 160-170 degrees Fahrenheit.
Traditional Sauna Shipping
All traditional saunas are shipped via truck freight with curbside and lift-gate delivery service unless otherwise specified. Our traditional saunas and steam saunas are shipped on a wooden pallet with removable bracing to protect the sauna boxes. Please contact us if you have special requirements for delivery. The trucking company will call you to schedule a delivery appointment.
Sauna Warranty
All home saunas carry a 7-year structural warranty and 1-year parts warranty. All home sauna parts including electronic parts and the electric heater are guaranteed for 1-year against defects.
Electrical Connection
Indoor traditional saunas for the home come with a power cord attached to the heater. The power cord does not have a plug. It is designed to be hard-wired into a junction box or you can put a plug on the end of the power cord. Please note that the power requirements differ by sauna model. Consult your traditional sauna user manual for the specific power requirements.
Assembly and Installation
An indoor traditional sauna is easily assembled by two adults. The typical assembly time is 1 hour. No special tools are required for the sauna to be assembled.
Returns and Cancellations
We allow returns of non-clearance saunas within 90 days of receipt of purchase if the home sauna kit is in new and resalable condition. The original and return shipping cost will be deducted from the refund. Traditional home sauna kits that are returned with damage or not in new and resalable condition will incur a 15% inspection and restock fee.
Cleaning Your Home Sauna
Your home sauna should be cleaned a minimum of every 3-4 months or more frequently depending on usage. To clean the interior of your home sauna, use a mixture of baking soda and water (3 teaspoons baking soda to 1 gallon of warm water). Using a clean towel, wipe down the interior of the sauna focusing on where sweat accumulates. Let the area dry with the sauna door open. Use a standard ammonia-based glass cleaner to clean the sauna doors and windows.
Traditional Sauna Origin
SunRay traditional sauna cabins are constructed from Hemlock or Cedar wood which is imported from Canada. Our manufacturing facility is in China. Our distribution facility is in the United States. All warranty claims are handled by SunRay Saunas based in Richmond, VA.
Sauna Specification Sheets
On each sauna product page of our website, there is a specification sheet you can download. The specification sheet will provide you with all the details of the home sauna kit including the power requirements.
Placing an Indoor Sauna Outdoors
Our indoor traditional saunas are not rated for outdoor use. They have an open top that is not protected from the elements. If you place the indoor sauna outdoors, it must be covered and protected from the elements. Indoor saunas that are placed outdoors will not be covered under our sauna warranty.
Sauna Heating Time
The average heating time for traditional home saunas ranges between 30-45 minutes depending on the room temperature, size of the sauna and the heater type.
Ceiling Clearance
You need at least 3-4 inches between the top of the home sauna and the ceiling. This allows the electrical components on the top of the sauna to receive the appropriate amount of air flow.
Sauna Stones
Our indoor traditional saunas come with heater stones that set on top of the heater elements. The heater stones are used to help radiate heat throughout the sauna and can be used to create humidity inside the sauna. DO NOT pour excess water on the heater stones as it will cause damage to the heater. To create humidity in the sauna, simply drizzle a small amount of water over the stones once they are hot.
Sauna Heater Placement
All indoor traditional saunas are equipped with either a wall mounting bracket or cradle for the heater to sit it. DO NOT place the sauna heater directly on the floor as it could become a fire hazard. The sauna must be elevated off the floor to create air flow through the heating elements.
Sauna Lighting
All indoor traditional saunas come with ambient dome lighting. Saunas with dome lighting can be connected to the heater so that the light turns off when the heater turns off. Alternatively, you can wire the lighting separately on its own switch. Consult your sauna heating wiring guide for instructions on how to wire your sauna light into the heater.
Love the design of my sauna. Debated getting but really see the benefits to health and arthritic pain. Very pleased!
G
Gary Keen
Very nice sauna. Arrived neatly packaged with no damage. Was easy to put together. Just need a good size power supply for the heater. Gets really hot! Very pleased.
K
Kathryn Jacobs
I recently purchased this sauna and it's great. A few things: The assembly directions aren't great so be patient. I'm not very handy but, along with my father-in-law, we put it together successfully in under 2 hours. You need a 220 outlet for this product. I had an electrician install one next to the unit. The sauna met my expectations in regards to how hot it gets. The temperature consistently gets to around 170 degrees F. It does take about 1 hour to heat up to this temp. A little water on the rocks goes a long way - definitely bumps up the heat. I'm very pleased with this purchase.
J
Jacob Whiting
I have had this sauna for about a month and so far it’s great! It’s hitting over 90 C (194 F). Only issue is that the interior light bulb burnt out quickly so I just ordered more. It also shuts off for a period of time after being on for a while then comes back on after about 5 minutes, which is normal I think, but what I don’t like is that the light inside the unit also shuts off since it’s powered by the heater being on. Make sure you wash the rocks off before placing them in the heater.
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